BUSINESS PROCESS OUTSOURCING
Sconnexion BPO is provide best people talent self sustaining process framework and domain knowledge. Also uniquely positioned to service customer requirements by leveraging its tenets of quality and innovation. We offer customized service offerings; translating into the most flexible and cost effective services of the highest quality for our customers.
Sconnexion BPO Banking & Financial Services
Sconnexion leverage our vast experience in technology implementation, world-class capabilities and expertise in process improvement techniques to provide assessment, transition, redesign, development and management of business processes and applications. Sconnexion create, retain and leverage upon profitable relationships. Banks require constant enhancement of their capabilities to Gain unique insights from customer data Process,transactions in a straight through manner,Assess risk and take proactive action.
Sconnexion BPO Travel & Transportation Services
Everdemanding customers are increasingly using telephone and online channels to make airline enquiries, as they are most convenient and save a considerable amount of time. Airlines are therefore constantly evaluating ways to make these services more responsive and simultaneously reducing their own cost base. As the profitability of both consumer and business travel has been impacted by the emergence of successful low-cost carriers, coupled with a global economic downturn and increased security concerns, the airline industry now has to re-examine both its cost base and how it manages customer interaction to maximize loyalty and any revenue-generating opportunity. The travel service industry today is witnessing an ever stiffening competition with the impending arrival of new entrants in the market place. It is essential that customers are provided best-in-class service to match the high standard of their end users. BPO considerations therefore assume a significant role for travel industry in general and airlines in particular.
Sconnexion BPO Insurance Services
Sconnexion gives reducing operating costs, bank office processes, customer service, core business processes, management of closed looks of business. As insurers continue to grapple with management’s mandate to become more, efficient, there is a renewed focus on BPO. Insurers are becoming increasingly aware that their ability to focus on their core competencies will be key to success in an increasingly tight and competitive field. By outsourcing non-core operations, insurers can focus on what they might consider most strategic, i.e. the external marketplace and its customers.
Sconnexion BPO Insurance Solution
Sconnexion offers customized IT & BPO solutions that leverage our experience, the industry research and cross-functional Workgroups. Sconnexion focus on quality allows us to streamline processes, decrease turnaround time, and reduce costs, thereby increasing productivity and profitability for our clients. Sconnexion provide life and annuities, broking and re-insurance. Our insurance experience has allowed us to offer a complete portfolio of products customized for specific needs of the insurance industry. Sconnexion has a dedicated Insurance and Financial Service verticals. Our track record for doing large scale and complex transactions underscore our commitment to provide ‘world-class service’ through continuous process improvements in a cost-effective manner.
BPO Health & Life Sciences Services
Sconnexion is credited with pioneering the concept of healthcare claims processing and clinical processing in India and today, it is regarded as a leading provider of full range of healthcare BPO services. Rising healthcare costs, shortage of skilled labor, increased regulations, accelerating technology costs and thin profit margins pose significant and pressing management challenges for the healthcare industry. Sconnexion offers a unique proposition that leverages dedicated business support units and continous focus on productivity enhancements with customized Lean methodology. It offers services around state healthcare, medi claim and medicaid entities. Sconnexion Healthcare and Life Sciences BPO offers payers, providers and life sciences organizations end-to-end BPO services to help them maximize their profitability and productivity.